What should a direct support professional do before discussing an individual’s program plan with a family member?

Before discussing an individual’s program plan with a family member, it is crucial for a direct support professional to check for consent. This step is important because confidentiality and privacy are paramount when handling personal information related to individuals receiving support services. Consent ensures that the family member has the right to receive and discuss specific details about the individual's care or program plan.

Obtaining consent aligns with ethical standards and legal requirements regarding personal data and privacy. It protects the rights of the individual receiving support, ensuring that their information is shared only with those who have been authorized to access it. This practice fosters trust between the individual, the direct support professional, and the family members.

While discussing progress and attempting to provide information or mail documents could be beneficial, doing so without proper consent could violate privacy regulations and trust. Hence, checking for consent is the essential first step in the process of communication regarding an individual’s program plan.